Privacy Issues
Q: What are your policies when it comes to my personal information?
A: We value our customers privacy and understand their concerns. We provide a professional atmosphere where we only use our customers information for services, periodic updates, to notify them of sales events and for billing purposes.
Our Policy is Simple:
WE DO NOT REVEAL, SELL OR TRADE OUR CUSTOMERS' NAMES OR ANY OTHER PERSONAL INFORMATION TO ANYONE -- EVER.
We do use your personal information to provide you with the best shopping experience possible and we periodically send you e-mails about our specials and other information we feel might be helpful to your business -- unless you ask us not to.
If you would prefer not to receive e-mail from us, simply let us know and we will permanently remove you from our list.
There is a lot of concern over how safe private information is on the Internet. Since we're also Internet shoppers, we're concerned, too!
Safe Shopping Guarantee
Q: How safe is my information when I shop on your website?
A: We Guarantee our customers shopping safety on our website. Here are some of the reasons why:
We make full use of Secure Sockets Layer (SSL) technology supported by the vast majority of browsers on the Internet. In other words your credit card number is scrambled during the transaction process and, unlike shopping at a regular store, no one will ever see your information. This technology represents the highest level of security available on the Internet and automatically:
1. Encrypts information while traveling over the Internet.
2. Verifies the identity of the server using a certificate and digital signature.
3. Verifies that the original content of a message arrives at a destination.
For more details on Secure Sockets Layer technology, please see the Netscape Home Page.
Please be assured that Upon placing an order with us, we'll send you an email confirming the order. We'll also send you an email as soon as the order is shipped. This will not only keep you informed of your order's progress, but will also alert you if someone is using your account or computer without your permission.
There are two kinds of security that we particularly worry about:
1. Someone stealing your credit card information over the Internet.
2. Someone using a stolen credit card to place orders.
We hope you feel as we do that we've gone above and beyond what is considered "advanced" security for the Internet and made your shopping experience comfortable and, most importantly, worry-free!